Following the posting of my Google Adsense nightmare, I’d like to expand upon some points I raised about customer service.
In 1990 John Boehner (R), the recent House Majority Leader, was elected to the House of Representatives, 8th District of Ohio - my district. In early 1993 I was finishing up a three year tour in Germany as a Sergeant in the US Army. I got orders to move back to the US to Ft Lewis, WA, to help fill out the 9th Infantry Regiment, which had just made a big move from Ft Ord, CA. From what I understand they were trying to hurriedly fill up any vacant slots so they would have the the unit fully in place and ready for deployment if necessary. I was told that no leaves were being allowed in conjunction with the relocation and I would have to go straight to Ft Lewis from Germany. After having spent three years in Germany without seeing my parents, siblings, and extended family I was rather pissed, but my family was really upset. It would probably be at least another year before I would get to see them again maybe longer.
My father, John, ended up contacting Representative Boehner’s staff who in turn launched a Congressional investigation. Within a day of learning about this I had new orders in my hands that entitled me to leave in conjunction with my transfer. That’s what I call getting things done!
Since that time I loyally vote for John Boehner every time I see his name on the ballot no matter who he may be running against and I try to tell the story for all who will listen. I don’t even look to see who else is on the ballot. I don’t care what office he runs for, his voting record, or any mistakes that he might make through his career. John Boehner is my man!
When I mentioned in my previous post that taking the time to fix something or going out of the way for a customer can invite extreme loyalty - the above is what I was talking about. Doing right by someone can win you a customer (or voter!) for life.